Customer Support
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Safaricom
- 0111 022 201
- 0793 480 703
Customer Care E-mail
Betting with us is very easy; simply follow the steps explained below:
- Join
- Deposit Money
- Place Bets
- Withdraw Money
1. Join Bongobongo Kenya
- Visit the website; http://www.bongobongo.ke
- Click SIGN UP at the bottom of the website
- Complete the registration form that appears by entering your phone number (Safaricom/Airtel) and select a password of your choice.
2. Deposit Money into your Betting Account
Using Mobile Money (Available to M-Pesa Kenya Mobile Money)
- Log into your Bongobongo account.
- Click the Account B-button at the bottom of the screen. Or click your balance.
- Select DEPOSIT.
- Enter the Amount (Minimum = KSh.1 and Maximum = KSh.140,000)
- Click on DEPOSIT.
- An MPESA Deposit pop up message will be sent to the Phone number you have SPECIFIED that you want to use for depositing.
- Enter your Mobile Money PIN to confirm the deposit.
- A Deposit confirmation message will be sent to your phone after you have submitted the deposit.
3. Place Bets
Place Bets
- Log into your Bongobongo account.
- Click on the bet ODDs of the game you would like to BET on
the selected game and ODDs will appear on the BETSLIP, at the bottom of the screen.
- If you want to have more than one game in a BETSLIP, keep selecting different match bet ODDs to add to your BETSLIP.
- Once you have added the last game on your BETSLIP, click on the BETSLIP.
- Choose your stake and click PLACE BET to submit your bet.
- A bet confirmation message will be shown on your screen after you have submitted the bet.
- Click on Bets on the bottom right of the screen to view all placed bets.
4. Withdraw Money from your Betting Account
Through Mobile Money (Available to M-Pesa Kenya Mobile Money Registered Phone Lines only)
- Log into your Bongobongo account.
- Go to the My Account section and click WITHDRAW
- Enter the amount you wish to withdraw from the available account balance (Minimum = KSh.50 and Maximum = KSh.140,000).
- Click WITHDRAW.
- You will receive funds into your selected mobile money wallet shortly.